During COVD-19, our return service
As part of our “Zero-Waste” mission, we've made it as simple as possible to return all your delivery packaging to us, free of charge, as reusing trumps recycling ♻️.
- Pop your ice packs into your allplants box, alongside the denim liner (for extra planet saving brownie point, send as many liners back to us in one go as possible).
- Tape up your box.
- Stick the CollectPlus label (provided) over your delivery address. If you need another label, head here to download and print a replacement CollectPlus returns label. Don't worry about filling out the order number, you can leave this blank.
- Drop off your package at your nearest CollectPlus location. You can find your nearest CollectPlus location by searching here.
If for any reason CollectPlus isn't convenient for you, you can still use your local kerbside recycling service - remember, all of our packaging can be recycled in councils where plastics and cardboard are accepted!